Quality Assurance & Compliance

Our integrated quality management systems ensure overall compliance with both domestic and international research regulations.

Overview

Essential Quality Assurance Services

Quality assurance is an essential expectation in the research industry. It ensures that studies adhere to relevant domestic and international regulations, while improving functionality and streamlining workflows.

Regulatory Consultation

Whether your study would benefit from a third-party audit to identify compliance gaps, or requires assistance in validating a commercial product, our Quality Assurance department can provide regulatory consultation to help determine which solutions best fit your needs.

Our quality team is familiar with the regulatory aspects of all phases of the study lifecycle including:

Conduct Gap Analyses

Draft Standard Operating Procedures

Set Up Quality Assurance Workflows

Track Latest Protocols & Regulations

Comprehensive Quality Management Plans

We assist with audit preparation, vendor selection and management, computer systems validation, trial master file implementation, incident and CAPA management, risk analyses, and any other topics relevant to a comprehensive Quality Management System (QMS).

Our Quality Team

To develop quality assurance workflows, the Quality Assurance department works closely with other organizational departments, including Software Engineering, Data Management, IT, Biostatistics, Randomization, Database Operations, CDISC, and User Support.

We also partner with our highly-talented Technical Writing department to provide tailored documentation, training materials, and full validation suites.

  • A regulatory consultation is conducted to discuss the unique aspects of the study and determine the overall goals of the collaborator

  • A detailed gap analysis identifies potential compliance gaps and establishes approaches best suited for project needs

  • A strategic plan is created based on project requirements, including flexible workflows, tailored documentation and training, and full software validation suites where required

  • Our expert team provides direct assistance to ensure the successful implementation of customized workflows